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  1. STEDI
  2. Ordering & Policy

Ordering & Policy

Shipping, Payment Methods, Warranty & Returns

Browsing & Ordering

  • Purchasing a Stedi gift card
  • Are lights sold in pairs? Or individually?
  • Stedi Stickers
  • Where can I find what's included in the box?
  • Can I place an order over the phone?
  • Is there a store I can visit to view your products before I purchase?
See all 7 articles

Shipping & Delivery

  • Why is my International parcel held at customs?
  • International Shipping Quote
  • My parcel is being returned to sender, what now?
  • How do I change my delivery address after my order has been placed?
  • Do you offer express post?
  • How long is delivery?
See all 11 articles

Warranty & Returns

  • What do I do if I’ve received a damaged or faulty item in my order?
  • Have you received my return and or processed my refund?
  • How do I submit a warranty claim?
  • STEDI Returns Policy
  • STEDI Warranty Policy

Payment Methods

  • My coupon code isn't working
  • What is AfterPay's spend limit?
  • How do I pay using my Gift Card?
  • My payment method was not accepted
  • Which payment options are available?
  • Can I pay using PayPal?
See all 7 articles

Accounts

  • How do we become a STEDI dealer or reseller?
  • How to view my order history and or obtain a copy of my tax invoice.
  • How do I reset my password?
  • I can't log into my account

Terms & Conditions

  • Privacy Policy
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