BEST WARRANTY IN THE BUSINESS
We believe in our LED Driving Lights and we believe you should enjoy using them without hassles and headaches. That's why we've got your back! With a 5 Year Warranty on our LED Light bars and 24 Months on our LED Work Lights, you can buy and enjoy our lighting with the knowledge that we've got you covered.
WHEN THINGS GO WRONG.
We take every possible step to ensure that your item is in 100% working order when you receive it. This includes testing prior to packaging at a manufacturing level, and one last time by our warehouse team prior to dispatching. However, we understand that sometimes things can go wrong, so if your item is faulty our policy is as follows:
- You may be entitled to a repair, replacement or refund for major fault.
- If the fault is minor and can be repaired within a reasonable time, it is at the seller's discretion to either repair, replace or refund.
- If the fault is major and cannot be repaired within a reasonable time, the buyer has the option to choose a refund, repair or replacement.
Definition of Major and Minor faults; A Major fault is a defect that cannot be repaired with a reasonable time. A minor fault is a defect which is easily repairable in a short period of time.
Please note that our warranty does not cover damage caused through, neglect or misuse or if the item was used in manner outside of its intended purpose. We will be unable to honour any warranty claims in the event that it is found that the item has been tampered with.
Our terms & conditions are in line with the Australian Consumer Laws, if you would like a copy of Australian Consumer Law fact sheet, please email us and we will gladly forward you a copy.
STEDI will not be responsible for damage or failure of any component due to misuse, abuse, acts of nature, accidents, collisions, collisions with flying debris, incorrect installation, alteration or modification of any type. We will also not be responsible for any damage to the light or vehicle incurred while negligently operating the lights with the covers affixed. This warranty does not cover any possible bodily injury and/or property damage incurred during installation or use of STEDI Lights nor does it cover any labor costs of any type.
This warranty is void if the goods (the lights) are disassembled by the customer (buyer).
STEDI will not be liable to the purchaser or anyone else for incidental, consequential, special, exemplary, indirect, or punitive damages arising from any defect, including but not limited to, personal injury, death, property damage, lost profits, or other economic injury. STEDI shall not be liable for expenses incurred in the use of a product and/or the removal and re-installation of a product requiring service or repair or for the packaging or handling.
Our Warranty does not cover cosmetic wear and tear. Never use a caustic or petroleum base cleaner on any surface of the light; this may cause failure of the lenses and seals and reduce clarity resulting in reduction of light output.