Have you received my return and or processed my refund?

Please note some of the following factors when returning an item:

• Returns take 2-7 business days to reach our warehouse.
• Once received, your request will be processed within 1-3 business days.
• For refunds, please note that your financial institution may need 3-5 days to clear the funds back into your account.
• Afterpay refunds will immediately reflect in your afterpay payment schedule.

If it has been longer then 15 days since you have sent the item and have still not received your return, contact STEDI via our Contact Form or call us on (03) 8360 9261.