STEDI – Stage 4 Operations Update
Melbourne will be entering Stage 4 restrictions at midnight, Wednesday 6 August to combat the growing number of COVID-19 cases in our city. As per the government guidelines.
We will be implementing the following changes to how we operate.
- Our Hoppers Crossing HQ & Showroom will continue to be closed to public.
- Our Head Office support staff will be working remotely, subsequently no phone support will be available. (Commencing 10:00am 05/08/2020)
- We have enabled Live Chat through our website, which will be available for real-time support from 8:30am to 4:00pm. (Available by clicking the Support Icon on the bottom left of your screen).
- Online and Dealer order fulfilment is operating at full capacity and without any disruption.
- We are not allowing any pickups through our warehouse. Strictly postal delivery.
We have implemented the necessary systems to ensure our remote support operation will remain accessible and position to continue to offer a high standard sales and support.
Thank you all for your ongoing support.
Our customer service phone number, showroom and dispatch are open Monday to Friday from 9:00am - 4:00pm.
We are closed on all Victorian Public Holidays.